Usability Glossary: http://www.usabilityfirst.com/glossary/
Glossary of Web Usability Terms: http://usability.about.com/od/glossary/Glossary_of_Web_Usability_Terms.htm
User-Centered Design: http://en.wikipedia.org/wiki/User-centered_design
User Experience Design: http://en.wikipedia.org/wiki/User_experience
Interaction Design: http://en.wikipedia.org/wiki/Interaction_design
Flash for Prototyping with Devices: http://blog.mindtribe.com/?p=26
STC Usability & User Experience Community: http://www.stcsig.org/usability/
Contextual inquiry: http://en.wikipedia.org/wiki/Contextual_inquiry
Contextual design: http://en.wikipedia.org/wiki/Contextual_design
RITE usability testing: http://en.wikipedia.org/wiki/RITE_Method
Eye-tracking: http://en.wikipedia.org/wiki/Eye_tracking
Heuristic evaluation: http://www.useit.com/papers/heuristic/ and http://en.wikipedia.org/wiki/Heuristic_evaluation
Card sorting: http://www.boxesandarrows.com/view/card_sorting_a_definitive_guide
Focus groups: http://en.wikipedia.org/wiki/Focus_group
Survey design: http://www.surveysystem.com/sdesign.htm
Net Promoter Score: http://www.netpromoter.com/netpromoter/index.php
A/B testing: http://en.wikipedia.org/wiki/A/B_testing and http://www.useit.com/alertbox/20050815.html
Bill Buxton: http://www.billbuxton.com/
Jakob Nielson: http://www.useit.com
Don Norman: http://www.jnd.org/dn.mss/design_as_comun.html
Andy Budd: http://www.andybudd.com/
Steve Krugg: http://www.sensible.com/
Bill Verplank: http://www.billverplank.com/professional.html
